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SAP Application Management Services (AMS)

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Optimize SAP Efficiency. Minimize Downtime. Maximize Growth.

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Managing SAP systems effectively is essential to staying competitive in a fast-changing market. Without a robust AMS strategy, inefficiencies can escalate into significant operational bottlenecks, increasing costs and slowing innovation.

At AutomatonsX, we deliver proactive SAP AMS solutions tailored to your unique business goals. With a focus on cost efficiency, scalability, and continuous improvement, we empower businesses to unlock their full potential.

Trusted by compaanies

Trusted by 60 of Fortune 500 Companies

global location

Presence in 26 of Countries, 50 Global Locations

AI and automation-driven excellence

Serving 25
Industry Verticals

Our Comprehensive SAP AMS Offerings

  • Application Development and Enhancements
  • Change and Release Management
  • Incident and Problem Management
  • SAP Database and System Administration
  • 24/7 Support and Proactive Monitoring
  • Performance Reporting and Analytics
  • Cloud Migration, and Integration Services
  • Security and Compliance Management
  • Business Continuity and Disaster Recovery Support
  • User Training and Knowledge Management
  • Business Process Optimization and Transformation
  • SAP AI-Driven Services
AI and automation-driven excellence

Application Development and Enhancements

We deliver seamless SAP implementation and ongoing enhancements to align with your evolving needs. By integrating advanced features and streamlining processes, we ensure your systems remain agile and future-ready.

Flexible deployment approach

Change and Release Management

Our structured approach ensures seamless system updates while equipping your teams with the knowledge needed for smooth transitions. With robust documentation and risk mitigation strategies, we minimize disruptions and keep your SAP environment secure.

Robust security frameworks

Incident and Problem Management

We address critical issues proactively, ensuring rapid resolutions and conducting root cause analyses to prevent recurrence. This minimizes downtime and fortifies operational resilience.

Data Policy Framework

SAP Database and System Administration

From performance tuning to disaster recovery planning, we ensure your SAP systems are secure, reliable, and optimized for high performance.

Platform Strategy

24/7 Support and Proactive Monitoring

Our round-the-clock support and predictive analytics enable immediate issue detection and resolution, ensuring consistent system performance and stability.

Analytics Roadmap

Performance Reporting and Analytics

We deliver actionable insights through detailed performance reports, enabling data-driven decisions that enhance efficiency and drive growth.

Analytics Roadmap

Cloud Migration, and Integration Services

Migrate your SAP solutions to the cloud effortlessly. We optimize performance, scalability, and integrations on the platform of your choice, driving innovation and reducing costs.

Global presence with local support

Security and Compliance Management

We bring our extensive experience as a trusted hosting and AMS partner to deliver end-to-end security controls tailored to your SAP environment. Our services include regular audits, access control management, and proactive vulnerability assessments, ensuring compliance with global standards and industry regulations.

Global presence with local support

Business Continuity and Disaster Recovery Support

Disruptions can be costly. We prepare your organization with robust disaster recovery plans, high-availability configurations, and redundancy setups to ensure your SAP systems remain operational even in adverse situations.

Global presence with local support

User Training and Knowledge Management

Equip your teams with the skills and knowledge to maximize SAP potential. From onboarding new users to adoption of updates, we ensure smooth transitions and effective usage.

Global presence with local support

Business Process Optimization and Transformation

We help refine business processes with SAP, identifying inefficiencies, streamlining workflows, and implementing automation and best practices to enhance efficiency, productivity, and long-term growth aligned with strategic goals.

Global presence with local support

SAP AI-Driven Services

We integrate AI capabilities into your SAP ecosystem to enhance decision-making, optimize processes, and improve user experiences. Whether it’s automating tasks, forecasting business trends, or enabling smarter workflows, our AI services empower your organization to stay competitive and drive innovation across all levels.

Our Approach

Business Process Visualization, Benchmarking & Hot Spot Analysis

Eliminate

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Eliminate work through

  • Proactive Maintenance
  • Problem Management
  • Knowledge Management

Automate

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Automate work through

  • Task Automation
  • Self-Healing capable tools

Lean Out

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Lean Processes for efficient delivery

  • Lean Standard Operating Procedures

Analyze & Optimze

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  • Shift Left
  • Application Analysis & Rationalization
  • Analytics & Reporting
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Flexible Engagement Models

To meet the diverse needs of businesses, we offer a range of engagement models tailored to your organizational objectives and capabilities. Whether you need supplementary resources, collaborative execution, or end-to-end application management, our models provide flexibility, cost efficiency, and measurable outcomes.

Co-Sourcing

We partner with you to jointly plan and deliver SAP services. By leveraging our proven tools and processes alongside your internal expertise, this model ensures shared responsibility, cost savings, and continuous improvement while maintaining onshore and offshore flexibility.

Managed Services

Take advantage of our shared service model, where we assume responsibility for deliverables while collaborating closely with your teams. With clear service-level agreements and a focus on process improvements, we ensure consistent, high-quality outcomes with on-site coordination and remote execution.

Full Outsourcing

For businesses seeking complete operational efficiency, we take custodial responsibility for your SAP environment. This model offers maximum cost savings by leveraging our processes, productivity gains, and adherence to strict schedules. With dedicated remote teams and on-site coordination, we deliver committed results through fixed or value-based pricing

  • Co-Sourcing
  • Managed Services
  • Full Outsourcing

Tailored AMS Support Models

We understand that no two organizations are alike and so our support models are customized to align with your unique business objectives.

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Shared Model

Cost-effective shared resources for ongoing support and maintenance.

Industrialized delivery platform ensures standardized processes.

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Dedicated Model

Dedicated teams managing application lifecycles.

Comprehensive service-level agreements (SLAs) for measurable results.

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Hybrid Model

Flexible resource allocation combining shared and dedicated services for dynamic business requirements.

Functional Support:

  • Tailored configuration of SAP modules (e.g., FI, CO, MM, SD) to meet organizational needs.
  • Defining master data, organizational structures, and business workflows for seamless operations.
  • Supporting end-users with training, troubleshooting, and guidance on SAP best practices.
  • Validating business scenarios to ensure optimized processes and accurate outcomes.
  • Addressing issues with master data, transactions, or reporting for uninterrupted functionality.

Technical Support:

  • Implementing, upgrading, and managing your SAP environment with precision.
  • Configuring databases, operating systems, and SAP instances for optimal performance.
  • Monitoring system health, security, and accessibility to prevent disruptions.
  • Resolving technical challenges through proactive issue detection and resolution.
  • Developing custom ABAP programs, interfaces, and enhancements, along with support for non-SAP technologies like Node.js, Java, or React when needed.
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    Functional Support
  • Technical support icon
    Technical Support

Business Value Delivered Through Our SAP AMS Services

Reduced TCO icon

Reduced TCO:

Achieve year-over-year savings with fixed-price engagements.

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Enhanced Productivity:

Drive efficiency with continuous improvement initiatives.

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Improved KPIs:

Align IT efforts with core business objectives for measurable outcomes.

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Long-Term Transformation:

Deliver both short-term fixes and sustainable innovation.

Why Choose Us?

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Deep SAP Expertise

Deep SAP Expertise

With extensive experience in SAP technologies and modules, our teams bring unmatched domain expertise.

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Flexible Engagement Models

Flexible Engagement Models

Tailored service structures to match organizational goals and scale as required.

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Governance and Transparency

Governance and Transparency

Clearly defined operating models ensuring consistent service quality.

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Proven Methodologies

Proven Methodologies

Ensuring minimal disruption during handovers with established workflows and templates.

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Service Level Agreement (SLA)-Driven Approach

Service Level Agreement (SLA)-Driven Approach

Transparent tracking and accountability for performance improvements.

Realizing Your Digital Vision with SAP AMS

Whether you’re looking to enhance existing systems, reduce operational costs, or drive innovation, our SAP AMS capabilities are designed to empower your business. By combining technical expertise, proven methodologies, and flexible delivery models, we ensure your SAP environment is optimized to achieve both current and future goals.

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